Privacy Policy

Last updated: May 6, 2026

Owens Insurance Agency, Inc ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

1. Scope

This Privacy Policy applies to all information collected through our website (https://www.owensinsuranceinc.com/) and any related services, sales, marketing, or events. We operate nationwide from our home base in California.

2. Information We Collect

Identifiers: name, email address, phone number, business name.

Transactional data related to purchases, including payment method.

Device and usage data: IP address, browser type, pages visited, time on site.

Cookies and similar technologies (used for performance and security, not for behavioral advertising).

3. How We Use Your Information

To process payments and fulfill orders for digital product access.

To manage your account and course access permissions.

To provide technical support or respond to inquiries.

To improve our site functionality and performance.

To send important service updates and limited promotional content related to your purchase.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We only share it with trusted third-party services that help operate our business, such as but not limited to:

Intuit (payment processing)

WIX (website infrastructure)

Email marketing providers (e.g., for onboarding emails)

Mobile opt in data is never shared

These services are contractually bound to protect your information and may only use it as necessary to perform their specific functions.

5. Your Rights (California Residents)

If you reside in California, you may request:

Access to the personal data we store about you

Correction of inaccurate information

Deletion of personal data (subject to certain conditions)

Restriction of sensitive data usage (we do not collect sensitive personal info)

Opt-out of behavioral advertising (not applicable as we do not share for such purposes)

You may email your request to info@owensinsuranceinc.com. We will verify your identity before fulfilling any request.

6. Cookies

Our website uses cookies for technical functionality, access control, and site analytics. You can manage your cookie preferences via your browser settings. We do not use cookies for third-party advertising.

7. Data Retention

We retain your data as long as your account is active and as needed to provide you services. You may request deletion of your account at any time by contacting us.

8. Security Measures

We implement reasonable administrative and technical safeguards to secure your data. No system is 100% secure, so we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

10. External Links

This site may contain links to other websites. We are not responsible for their content or privacy practices.

11. Mobile opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and updated with a new effective date. Continued use of the site constitutes acceptance of the changes.

SMS Terms & Conditions

SMS Consent Communication:
The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If customers consent to receive SMS messages, they may receive communications such as:
Example:

"Hello, this is a reminder of your upcoming payment due with Owens Insurance Agency, Inc Reply STOP to opt out of SMS messaging at any time."
- Marketing (if applicable)
- Appointment reminders (if applicable)
- Follow-up messages (if applicable)
- Billing inquiries (if applicable)
- Promotions or offers (if applicable)
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may send up to 7 messages per week related to [appointments, billing, etc.].
Example:

"Message frequency may vary. You may receive up to 7 SMS messages per week regarding your appointments or account status."
Potential Fees for SMS Messaging:
Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.
Opt-In Methods:
Customers may opt in to receive SMS messages via:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Methods:
Customers can opt out at any time by replying "STOP" to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.
Help:
If customers are experiencing issues, they can reply with "HELP," or you can provide them with direct assistance via a contact link or phone number.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages.
- Message frequency may vary.

8. Subscriber Opt-In and Opt-Out Messaging
It is important that your Opt-In and Opt-Out messages comply with the updated guidelines:

START Message:

“Thank you for opting into SMS messages from Owens Insurance Agency, Inc. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.”
STOP Message:

“Thank you for opting out of SMS messages from Owens Insurance Agency,Inc. You will not receive any further SMS communications. To opt back in at any time, reply START.”
HELP Message:

“Thank you for contacting Owens Insurance Agency, Inc. For immediate assistance, please call 909-710-7171 or visit www.owensinsuranceinc.com Message and data rates may apply.”

Contact Information

For questions about this policy or to exercise your privacy rights, contact us:

Email: info@owensinsuranceinc.com

Mail: Owens Insurance Inc, 8560 Vineyard Ave. Ste 110 Rancho Cucamonga, California, 91730